What we do?

Our mission has remained unchanged throughout our 24 years in operation – we support OP Financial Group’s success by matching suitable jobs and skilled people.

Our field of activity covers a wide range of tasks, including multichannel customer service, digital communications, investigation and support tasks, digitisation, financial and IT services, and specialist tasks in the form of staffing services for OP Financial Group and OP cooperative banks.

We not only provide employment and employees – we also provide the employees and the employment with much needed care. We offer career opportunities to match different situations in life. You can submit an open application to work with us here.

Customer Service

Tribedo provides a wide range of customer service support in various tasks for OP Financial Group. We provide multichannel customer service by phone, online message and chat. Customer service is produced at all Tribedo locations.

As a rule, the services are provided under the title of Customer Advisor.

Staffing – Flexible
solutions for OP Financial Group’s needs

We support OP Financial Group by providing high-quality staffing services at short notice for short- and long-term staffing needs. We specialise in staffing services for professionals in operational tasks and consulting and development positions, among others.

How our staffing service works:

Tribedo is the employer, and the work is performed under the direction of OP Financial Group’s supervisors as part of OP’s team, on OP’s premises and using tools provided by OP.

Services for the IT sector – Professionals from product development to data analytics

We also offer IT jobs as part of our Staffing Services. We support OP Financial Group meet various employee needs, from product development and project management to data analytics, by providing staffing services for IT professionals.

As part of Bravedo Group, we are a member of a group of bold and talented companies. With Bravedo, we offer first-rate IT expertise to help our partner OP Financial Group develop its business.

Read more about our IT jobs

Investigation and
Support tasks

Our investigation and support tasks carry out a wide range of services in multi-professional teams across Tribedo’s locations.

In Investigation and Support tasks, the most common titles are Salaried Employee, Customer Advisor and Specialist.

These tasks include:

  • Various projects
  • Accounts payable and receivable and mailing services
  • Document background, investigation and processing tasks
  • Digitisation of paper documents
  • Payment services.

Anti-financial Crime –
combating money laundering and terrorist financing

Tribedo works comprehensively to combat financial crime in Helsinki, Tampere, Kuopio, Joensuu and Oulu.

The objective of anti-financial crime is to prevent terrorist financing and money laundering. This includes enhanced customer due diligence, sanctions monitoring, transactions monitoring and combating fraud. By providing these services, Tribedo participates in ensuring that OP’s business operations are safe and comply with regulations.

As a rule, the services are provided under the title of an AFC Officer.

Back office – diverse
tasks to make everyday life easier for customers

Back office services provide background and support tasks for cooperative banks. Tasks are used to streamline and facilitate OP’s customers’ transactions and daily life, and to free up time for customer encounters for people working at the customer interface.

The services are provided under the titles of a Salaried Employee and Specialist.

The back office tasks include:

  • Document preparation
  • Account changes (e.g. changes to the bank account interest rate)
  • Debt collection and credit control support.